Credits & billing

StellarDock uses a credit-based system. This page explains how credits work, when you're charged, and how refunds are applied.

When you are charged

Credits are deducted at the time you book a reservation or execute a plan — not when the session ends. Exposure time is charged in full upfront when the reservation is confirmed, so you must have sufficient credits before booking.

Credit types

Your balance has two kinds of credits, shown separately in the app header:

Regular credits

• Included with your subscription each month

• Have a set lifespan — 365 days from issue

• Can be used on any telescope

Discovery credits

• A fixed monthly allowance included with your subscription

• Can only be used on Discovery telescopes

• Consumed ahead of your regular credits on a Discovery telescope

Refunds for failed or partial sessions

If a session fails or only partially completes, StellarDock automatically refunds the unused credits:

• Automatic — no need to request a refund; it happens immediately.

• Same balance — credits return to your account balance, not a separate wallet.

• Instant — available for your next booking right away.

Telescope pricing

All telescopes have a fixed hourly rate regardless of your subscription plan. Rates are shown on the Dashboard next to each telescope, and the full list is published right here on this site:

Browse telescopes · Compare telescopes

Moon discount

Existing iTelescope members

You can transfer your iTelescope points to StellarDock credits. See Existing iTelescope Members for the full transfer process.